Nomi support

For help with Nomi, email contact@magneticenterprises.com. Include your device model, iOS version, and what you were trying to do. Do not send private documents, API keys, or exported captures by email.

Common questions

Who can use Nomi? Nomi is for adults aged 18 and over. Confirm your age when opening the app. No birth date or identity document is collected, and existing captures remain saved.

Which AI does Nomi use? Version 1.0 (build 41) uses only Apple Intelligence on your device. OpenAI, Anthropic, Gemini, custom servers, and downloadable models are no longer available. Existing captures remain saved. Earlier model choices are reset to Apple Intelligence, and old keys are not used.

Why isn’t Apple Intelligence ready? It needs a supported device, language, and region. Enable Apple Intelligence in device Settings and wait for the model download to finish. You can keep and review captures while it is unavailable. Nomi does not use cloud AI as a fallback.

Where are my captures? They are saved on your device. Nomi has no account or cloud sync. Use Settings → Privacy & data → Back up and restore → Password-protected backup before replacing your phone.

Why did understanding fail? Open the failed capture to review the original, edit text or add context, and try again. Apple Intelligence must be available on your device to analyze a capture.

What if a page is missing? Open a photo capture, choose Add another page, and photograph it or choose a picture. Nomi updates the same capture. Check the new result before using its next steps.

Did Nomi add an event? No event is saved until you tap Add in Apple’s event editor.

How do I add a PDF from another app? Open its share sheet and choose Nomi. Open Nomi to import the waiting item. If it cannot be imported, retry or remove the waiting copy. The original stays in the other app.

Read the Nomi Privacy Policy.