better me support

For help, email contact@magneticenterprises.com. Include your iPhone model, iOS version, and the step that did not work. Do not email health records, photos, API keys, or screenshots of personal information.

Common questions

Where are my records? Open Records to find results, symptoms, and checkups. Meals, medications, and sessions appear in their own areas. Your records are stored on this iPhone, without an account or a cloud copy from better me.

Do I have to use Apple Health? No. Apple Health access is optional. You can use better me without granting it. Review or change Health permissions in iPhone Settings.

How do I remove my data? In better me, open Settings → Your data → Erase all data on this iPhone. This cannot be undone. Data already written to Apple Health or sent to an outside chat service must be managed there.

Why is chat unavailable? Chat needs an available on-device model or an outside provider that you choose and configure. Your records remain usable without chat.

Read the better me Privacy Policy.